Products & materials
Our composite fences are made from a combination of wood fibers and plastic. This gives you the natural look of wood with less maintenance and a long lifespan.
Yes. Composite fences do not need to be sanded, painted, or stained. Cleaning with water and a soft brush is usually sufficient.
Yes. WPC composite fences are designed for outdoor use and are suitable for rain, wind, and fluctuating temperatures.
Like many outdoor materials, a slight color change may occur during the initial period due to sunlight and weather exposure. The color will normally stabilize afterwards.
We offer both individual fence products and complete fence sets. Always check the product title and the Package Contents section to see exactly what is included.
The included components vary by product. Each product page clearly lists which fence boards, profiles, clamps, screws, stoppers, cover strips, posts, and other parts are included.
For individual fence panels, aluminum garden posts are normally sold separately, unless stated otherwise. For complete fence sets, the aluminum posts and required fittings are included when this is clearly shown on the product page.
Yes. Fence posts, profiles, end caps, fastening materials, post holders and other accessories can be ordered separately via the Fence Accessories & Fittings category.
Yes. Low fences are available in the Low WPC Fences category and are suitable for front yards, decorative partitions, and lower privacy solutions.
Standard composite fences use horizontal planks for a closed appearance. Rhombus fences have a modern slatted profile with a sleek and distinctive appearance.
Yes. Many models offer good privacy. Check for each product whether the chosen design is closed or semi-open.
In many cases, composite planks and aluminum profiles can be cut to size. Use suitable tools and follow the assembly instructions carefully.
Installation
Yes. Our modular systems are designed for clear, straightforward assembly. Use suitable tools and follow the assembly instructions carefully. For large or complex projects, we recommend professional assembly.
Yes. Click on the assembly video on the FAQ page or the relevant product page to view the instruction manual.
Ordering & samples
Yes. You can request samples to review the color, texture, and material quality before placing a larger order.
Select the desired product, size, color, quantity, and accessories, add them to your shopping cart and complete your order via the webshop.
Your order is considered received once you receive an order confirmation email. If you don’t see the confirmation, please check your spam folder too.
Please contact us as soon as possible. If the order has not yet been processed or scheduled for delivery, we will try to make the change.
Please contact us as soon as possible. Cancellation depends on whether the order has already been processed, specially prepared, or shipped.
Payment & VAT
You can pay securely in our webshop with iDEAL, Bancontact, Visa and Mastercard. PayPal will be added soon. You can also choose to pay via bank transfer. After placing your order, you will receive an invoice with our payment details via email. Always mention the invoice number when making your payment.
No. Payment on delivery is not possible, as the delivery is handled by an external carrier. You can pay via the webshop using the available online payment methods, such as iDEAL, Bancontact, credit card, PayPal, or bank transfer.
For bank transfer payments, the full amount must be received in our account no later than three working days before the agreed delivery date. If the payment arrives late, it may be necessary to reschedule the delivery.
Yes. All prices displayed in our webshop are inclusive of VAT, unless explicitly stated otherwise.
Yes, if your business has a valid Belgian VAT number, VAT can potentially be reversed. Enter your business details and VAT number correctly during checkout. The VAT number must be verified before an invoice with reversed VAT can be issued.
Yes. For pickup, you can pay with a debit card or cash. For cash payments, we recommend bringing the exact amount if possible. We can also send a payment request if needed. Please check your daily payment or transaction limit in advance.
Yes, payment via a builders' depot is possible. Some customers pay for their order themselves first and then submit the invoice to their financial provider. If upfront payment is not possible, you can choose to make a bank transfer and forward the invoice to your financial provider. Please ensure that payment reaches us no later than three working days before delivery.
Delivery
Orders from € 1.750 including VAT are delivered free of charge in the Netherlands, except for the Wadden Islands, and in Flanders. For orders under € 1.750, delivery costs are € 110 in the Netherlands and € 135 to Belgium. Smaller parcels sent by post cost € 6,95.
We deliver throughout the Netherlands, except for the Wadden Islands, and also in Belgium and Germany. Large orders will be unloaded at a safe and easily accessible location with suitable unloading equipment. Delivery into a garden, over a fence or hedge, onto a balcony or through hard-to-reach passages is not included.
Presence is preferred, but not always required. Pallet deliveries are handled by a professional
carrier who can unload the order independently at an easily accessible location. Do you have special instructions for the delivery location? Please include these with your order or send them via email. We will pass these along to the carrier whenever possible.
Yes. Deliveries can typically be delayed by up to three months. Once a delivery date has been confirmed and scheduled, any changes must be submitted no later than three working days before the delivery.
We aim to deliver large orders within approximately 3 working days in the Netherlands, 5 working days in Belgium and 10 working days in Germany. Pallet deliveries take place from Monday to Friday. One working day before delivery, you will normally receive a delivery time window from the carrier via email. The driver can also call approximately 30 minutes before
arrival.
Smaller products that can be shipped by post, such as samples or replacement screws, are typically delivered within 1 to 3 business days. If available, you will receive a track-and-trace link via email.
Most large orders are delivered on a pallet using a large truck that is equipped with suitable unloading equipment. The driver will place the pallet in a safe, easily accessible location in front of the property or on the driveway, depending on accessibility and the local circumstances.
Normally, you will receive a delivery time window from the carrier by email one working day before delivery. The driver may also call you approximately 30 minutes before arrival. Please therefore make sure that the correct phone number is listed on your order.
Your order will be delivered to an easily accessible location at your home or driveway, depending on accessibility and the local situation.
Where this option is available, you can select a desired delivery date during checkout. We will pass this date along to the carrier. You can also indicate a preferred time slot in your order notes, but a morning or afternoon delivery cannot be guaranteed as the delivery routes are planned by the carrier.
Carefully check your order within 24 hours of delivery. Inspect both the condition of the products and the completeness of your order. If anything is damaged or missing, contact us within 24 hours by phone or email and attach clear photos if possible.
Pickup in Amersfoort
Yes. You can pick up your order at our warehouse in Amersfoort. Please contact us in advance if possible so that we can
confirm that your order is complete and ready for pickup. When you arrive, we will be happy to help you load your order.
Your order can be picked up at our warehouse in Amersfoort. You will receive the exact address and route information when your pickup appointment is confirmed.
Products that are in stock can often be prepared quickly. Same business day pickup may sometimes be possible, but only after confirmation from our team. Therefore, always call or email us before you leave.
Pickup is only available by appointment during our opening hours. When placing an order or after contacting us by phone, we will arrange a suitable pickup time together. If you arrive later or earlier than the agreed time, please contact us first.
Products with a longer lead time can be picked up once all ordered materials have arrived at our location and your order is complete. We will contact you as soon as your order is ready. You can also reach us by phone or email for the current status.
Returns
Returns are handled in accordance with our return policy. Products must be unused, undamaged, and in their original packaging where possible.
Custom-made products and products specially ordered for you cannot normally be returned. Therefore, carefully check the sizes and product details before ordering.
Contact
Use the contact page, email, or phone. We are happy to help you with product selection, orders, delivery, and assembly questions.