What are composite fences made of?
Our composite fences are made from a combination of wood fibers and plastic. This gives you the warm look of wood, but with less maintenance and a long lifespan.
Are composite fences low-maintenance?
Yes. Composite fences don't need to be sanded, painted, or stained. Regular cleaning with water
and a soft brush is usually sufficient.
Are WPC composite fences suitable for Dutch weather?
Yes. WPC composite fences stand up to rain, wind, and fluctuating temperatures. They are designed for outdoor use and stay looking great for a long time with regular basic maintenance.
Do composite fences fade in the sun?
Like many outdoor materials, slight discoloration may occur at first due to sunlight and weather exposure.
The color will usually stabilize after that. This is normal for composite products.
Can I install a composite fence myself?
Yes, many customers install their own fences with proper preparation and the right tools. For large projects or tricky installations, we recommend hiring a professional.
Are the fences sold as complete kits?
This depends on the product. Some items can be ordered as individual parts, such as panels, posts, and profiles. Fence kits may be offered as complete packages later on.
What is included as standard with a fence product?
This varies by product. Our product pages clearly list which parts are included, such as panels, posts, profiles, caps, or fastening hardware.
Are posts and profiles included?
Not always. Always check the product description and the 'Package Contents' section. If posts or profiles are needed separately, they will be listed as accessories.
Can I order accessories separately?
Yes. Accessories such as posts, profiles, caps, fastening hardware, and post bases are available separately under Fence Accessories and Supplies.
Can I order a low fence?
Yes. Low fences are sold separately under the Low Fences category. They are suitable for front yards, boundary separations, or decorative applications.
What is the difference between standard fences and Rhombus fences?
Standard composite fences typically have solid or horizontal panels. Rhombus fences feature a modern slatted profile with a sleek, premium look.
Do composite fences provide privacy?
Yes. Many of our composite fences are designed with a solid or semi-open privacy-focused design.
Can I get a custom-sized fence?
In many cases, composite panels or profiles can be cut to size. Use the proper tools for this and follow the installation instructions carefully.
Can I request samples?
Yes. You can request samples so you can review the color, texture, and quality of the material before placing a larger order.
How do I place an order?
You can easily place an order through our webshop. Select the desired product, quantity, and any accessories, then complete your order via the shopping cart.
Has my order been received successfully?
If you have received an order confirmation email, your order has been successfully received by us. Please also check your spam folder if you do not see the confirmation.
Can I modify my order?
Please contact us as soon as possible if you need to make changes to your order. If the order has not yet been processed or scheduled for delivery, we will attempt to apply the modification.
Can I cancel my order?
Please contact us if you wish to cancel your order. If the order has not yet been shipped or specially prepared, we will review what options are available.
How long will delivery take?
Delivery times depend on the product, stock levels, and delivery location. The estimated delivery time will be listed during the ordering process or after you confirm your order.
Do you deliver across the entire Netherlands?
Yes, we deliver throughout the Netherlands. Some regions or large orders may require separate delivery arrangements.
Do you also deliver to Belgium or Germany?
For deliveries outside the Netherlands, please contact us. We will be happy to review the available options and any additional shipping costs.
What is the minimum order value for free shipping?
If free shipping is available, it will be clearly listed on our website or during checkout. Large or heavy items may have different terms and conditions.
How are composite fences delivered?
Fences and their parts are delivered either as packages or on pallets, depending on the size and weight of your order.
Do I need to be home for delivery?
For large or heavy deliveries, it is usually necessary for someone to be present to accept the shipment. You will receive information about this during your delivery arrangements.
Can the delivery be brought into my garden?
Standard delivery is usually to the front door, driveway, or another easily accessible drop-off point. Delivery to the garden or backyard is not always included and depends on the specific circumstances.
What should I check when receiving my delivery?
Immediately check if the delivery is complete and if there is visible damage. Report damage or missing parts as quickly as possible, preferably with photos.
What should I do if there is damage during transit?
Take photos of the packaging and the damaged product and contact us immediately. We will review the situation and look for a suitable solution.
Returns are possible in accordance with our return terms and conditions. Products must be unused, undamaged, and where possible in their original packaging.
Products that are specially made to measure or specially ordered for you can usually not be returned. Always check this in advance.
You can contact us via the contact page, email, or phone. We will gladly assist you with product selection, ordering, delivery, or assembly questions.
